Press release

Press release
  • Free e-banking activation and membership for new HB customers
  • New working hours of HB branch offices


Appreciating the specific moment that Montenegro is experiencing because of the coronavirus and wishing to contribute to the prevention of its transmission, Hipotekarna Banka has undertaken a set of measures in our business activities, in accordance with the recommendations of the Institute for Public Health, the Government of Montenegro and the Central Bank of Montenegro.

First of all, in all branches of the Hipotekarna Banka access to counters is currently limited, meaning that at one time the number of clients allowed inside a branch office must be equal to the free places in front of counters. This is how we are contributing to the prevention of the transmission of the virus and increasing the safety of our customers and employees.

Hipotekarna Banka offers electronic services to its customers, such as the electronic and mobile payment services, and we encourage citizens to use them and refrain from visiting bank counters unless necessary. To this end, Hipotekarna Banka will enable all of their new customers with free e-banking activation and membership in the duration of three months. We would also like to remind you that all e-banking transactions within Hipotekarna Banka are free for all individuals.

Hipotekarna Banka has somewhat changed the working hours of its branches, and we would like to remind you that the branch on Bulevar Svetog Petra Cetinjskog 130 will work in two shifts, from 8 am to 8 pm, and these working hours will also apply to the branch office on Ulica Slobode. The branches in the Ruske Kule buildings in Blok VI and in Donja Gorica (Alliance) will work normally, from 8 am to 4 pm, and this will also be the working hours for all branches across Montenegro. Hipotekarna Banka has for now closed its branches in the tourist settlements of Porto Montenegro and Portonovi, in the Delta City Shopping Mall, as well as the counters in the Rokšped building in the Stari Aerodrom neighbourhood. As long as the Decree of the Government of Montenegro is in force, all branches will be closed on Saturdays.

As before, cash withdrawal at the ATMs for the clients of Hipotekarna Banka is free, and the ATMs will be regularly supplied with cash.

For any questions or doubts you might have, please contact the Call Centre at phone number 19905. More detailed information on services can be found on the website:

Hipotekarna Banka adheres to the guidelines issued daily by the Institute for Public Health, the Government of Montenegro and the Central Bank of Montenegro. Hipotekarna Banka respects the decisions made and will timely implement all necessary measures to prevent the spread of the coronavirus.