Friday , July 6th, 2018.
- New branch office of Hipotekarne bank in Budva
- New queue regulations, with SMS, no waiting in line
- Service provided 24/7
Hipotekarna bank has opened a new cutting edge branch office in Budva , in Mediteranska street (roundabout at the entrance to Budva). All current and potential clients of Hipotekarna bank , will get a high level client service and dedication in this as well as in all other branches all over Montenegro.
Head of corporate client department, Mrs Ana Golubović, has said that Hipotekarna bank felt obliged to offer the best service in its cutting edge branch office for its clients and all citizens of Budva, which is recognized as the capital of Montenegrin tourism.
,,We have initiated a new concept in 2018, with our Bank & Shop open space office in Delta City shopping mall in Podgorica, we have moved our Herceg Novi branch in a new and more spacious place, we are as well planing to move and enlarge our branch offices in Nikšić and Berane. These are all investments in our clients' and employees satisfaction. We have continued the trend of investing in new technologies by redesigning our branch offices. Hipotekarna bank will continue to apply the good banking practice, which is the main cause of bank's steady financial success as well as increasing number of new renown clients.“ – Mrs Golubovic has emphasized.
On the occasion of opening a new branch office, Hipotekarna bank together with foundation Budva, eco school Danilo Kiš, and Budva Utility company has planted orange trees as a contribution to a community.
,,Hipotekarna bank is well recognized as a financial institution dedicated to its clients and by opening a new cutting edge branch office in Budva, our aim is to offer higher quality client service. Banking services innovation present all over the world have been coming with Hipotekarna bank to Montenegrin market in last years, and I can announce that in no time in Budva our clients will be able to utilize our 24/7 service, which clients can use to withdraw cash, check their balance, change their PIN, deposit cash (banknotes and coins ), pay their bills, make money transfers, 24 hours seven days a week”, Mrs Milica kovačević, head of Budva branch, has emphasized.
We know that time is money, and by valuing our clients' time we have tailored a new method of regulating the queues which will eliminate long waiting lines to a neccesary minimum and adapt it to our clients' needs. The clients will not have to wait in line, they will receive SMS instead , at the moment they are third in line. The client will have an option to check his position in line just by sending SMS.
The Bank's representatives are pretty sure that enthusiam, knowledge, proffesionalism and dedication to clients, will make the customers of Hipotekarna bank in Budva satisfied and happy with the services they got.
Hipotekarna bank is applying a good banking practice and this is the reason behind its steady financial growth and increasing number of renown clients.
Hipotekarna bank offers various high value products and services to its clients, which are user friendly and in line with the latest technological and communication trends.