The Apple Pay service is not a product of the Bank, but rather an iOS platform that enables Hipotekarna banka's clients an additional contactless payment channel with an Apple device (iPhone, Apple Watch, iPad and Mac) and a fast, simple and secure way of performing payment transactions. The service works on the principle of NFC technology for contactless payments.
You can use the Apple Pay service on a mobile phone with an iOS operating system of at least version 8.1 or higher. This version includes the following devices: iPhone 6, iPad mini 3, iPad Pro, Apple Watch 1, and all newer phone, tablet, and watch models. You can also use the Apple Pay service on the iPhone 5 and 5c mobile devices via the Apple Watch.
To make a payment, press the button on the side of your Apple Watch twice, then bring the watch closer to the POS terminal.
No fee is charged for using the Apple Pay service.
Yes, it can. One customer can enter their card into Apple Pay on multiple devices. When registering a payment card in a mobile device, it will be tokenized (the card number is replaced by a unique identification element - a token), which further increases the security aspect of the entire service.
Yes, you can add multiple Mastercard cards to Wallet and choose the default card for payment in the application itself. Also, before the transaction itself, you can choose the Mastercard card with which you want to make the payment. If the selection is not made, the transaction will be made using the default card.
No, the PIN associated with the physical card is never used as an authentication method when paying with Apple Pay. Payment with Apple Pay is always authenticated by one of the set methods of unlocking the screen of the mobile device (fingerprint, face scan or some other methods).
In the Wallet application on your device, you need to select the card you want to deactivate, and then select the option to remove the card.
No, you don't need to be connected to the Internet to use Apple Pay.
Yes, you will receive a notification both in case of successful and unsuccessful transaction.
Yes, the Wallet app shows the last transactions you made with the device through which you access your payment history via the Apple Pay service.
Within the Apple Pay service, you can use:
If you are a user of Hipotekarna banka's Mastercard payment card, you do not need to additionally contract the service at the Bank's premises. It is enough to activate your payment card using the Wallet application on your Apple device.
The use of the Apple Pay service is free of charge, and the daily limits for its use are equal to the limits you have on your physical card.
