3D Secure

Internet shopping can become a nightmare if you are not properly protected against all potential threats. With our additional security you can freely surf the internet and do your shooping. We protect you, free of charge !

How to stay safe online while shopping?  

  • Hipotekarna bank Mastercard or Visa payment card
  • Internet store supporting payment via Mastercard SecureCode and/or Verified by Visa service
  • Activation of 3D Secure service
Kako da besplatno aktiviram 3D Secure uslugu?
  • When making an online purchase 3D secure dialog box will pop up on the screen to check whether the card is covered by the secure purchase programme. This check can be performed in the two following ways of your choice:
    • A one time OTP password sent by SMS message and email registered with Hipotekarna bank.
    • E-secure password which you can select yourself after entering your JMBG (Unique Personal ID number) and your mobile phone number. The same password is used for each subsequent purchase. Only you have an access to the password.


What should I do in case I forget my password?
  • In case you forget your password or activation code, or you happen to have entered a wrong password for 3 consecutive times the service will be blocked. You will then need to call the Bank Contact Centre 19905 to allow you to continued access to the service.